Yes. We charge sales tax in several states in accordance with local laws, including certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to. Generally, where a state has enacted a sales tax, SERIOUS DIRT BOTANICS is required to collect and remit sales tax based on a state’s tax laws. Therefore, SERIOUS DIRT BOTANICS will charge and remit sales tax depending on a state’s tax laws to which SERIOUS DIRT BOTANICS will be shipping an order to consumers.
We offer ground, 2-day and next day air shipping services. Ground shipping generally takes 7 business days from placing an order to arrival at your door. If you have additional shipping questions, email us at hello@seriousdirtbotanics.com.
SERIOUS DIRT BOTANICS cbd products are currently shipped to all 50 states.
If you’ve placed an order and would like to modify the items or shipping address, please email our customer service team at hello@seriousdirtbotanics.com. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.
Standard terms for promotions are as follows:
1. Cannot be used on bulk products.
2. Cannot be used on Discovery Sets/ Dirt Rich Boxes.
3. Cannot be combined with Subscription Program discount.
At SERIOUS DIRT BOTANICS we stand behind our products. We work hard to ensure that our quality is second to none. However, we do not have a money back guarantee, as cbd does affect everyone differently.
If you have received a damaged or defective product, SERIOUS DIRT BOTANICS has a 7-day return policy. You can return unopened and unused products within 7 days of receiving it. Please email us at hello@seriousdirtbotanics.com to inform us that you will be returning your product within the 7-day time limit and to request a shipping address and we will be happy to work with you to either refund or replace your purchase where possible. Please provide us with the tracking number once the order is sent back to SERIOUS DIRT BOTANICS. For items over $75, please use a trackable shipping services or purchase shipping insurance. We cannot guarantee that we will receive any returned items.
Once we receive your unopened, unused product, we will process your refund. Return shipping costs are non-refundable and will be deducted from the refund. Please allow 7-10 business days for there fund to post to your statement.
SERIOUS DIRT BOTANICS will only accept returns and administer refunds for purchases made on www.seriousdirtbotanics.com and will not accept returns from purchases made in a retail store. We are not able to accept a return of any product that has been opened or used.