FREQUENTLY ASKED ?’s
ORDER RELATED QUESTIONS

Does SERIOUS DIRT BOTANICS Charge Sales Tax?

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Yes.  We charge sales tax in several states in accordance with local laws, including certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to. Generally, where a state has enacted a sales tax, SERIOUS DIRT BOTANICS is required to collect and remit sales tax based on a state’s tax laws.  Therefore, SERIOUS DIRT BOTANICS will charge and remit sales tax depending on a state’s tax laws to which SERIOUS DIRT BOTANICS will be shipping an order to consumers.

What Shipping Methods Do You Offer?

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We offer ground, 2-day and next day air shipping services. Ground shipping generally takes 7 business days from placing an order to arrival at your door. If you have additional shipping questions, email us at hello@seriousdirtbotanics.com.

Does SERIOUS DIRT BOTANICS Hemp Products Ship To All 50 US States?

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SERIOUS DIRT BOTANICS hemp products are currently shipped to all 50 states.

Can I Change My Order After It Has Been Placed?

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If you've placed an order and would like to modify the items or shipping address, please email our customer service team at hello@seriousdirtbotanics.com. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.

What Are The Terms Of SERIOUS DIRT BOTANICS Promotional Offers?

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Standard terms for promotions are as follows:
1. Cannot be used on bulk products.
2. Cannot be used on Discovery Sets/ Dirt Rich Boxes.
3. Cannot be combined with Subscription Program discount.

Can I Return A SERIOUS DIRT BOTANICS Product?

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At SERIOUS DIRT BOTANICS we stand behind our products. We work hard to ensure that our quality is second to none.  However, we do not have a money back guarantee, as CBD does affect everyone differently.  

If you have received a damaged or defective product, SERIOUS DIRT BOTANICS has a 7-day return policy. You can return unopened and unused product within 7 days of receiving it.  Please email us at hello@seriousdirtbotanics.com to inform us that you will be returning your product within the 7-day time limit and to request a shipping address and we will be happy to work with you to either refund or replace your purchase where possible.  Please provide us with the tracking number once the order is sent back to SERIOUS DIRT BOTANICS.  For items over $75, please use a trackable shipping services or purchase shipping insurance.  We cannot guarantee that we will receive any returned items.

Once we receive your unopened, unused product, we will process your refund.  Return shipping costs are non-refundable and will be deducted from the refund.  Please allow 7-10 business days for there fund to post to your statement.  

SERIOUS DIRT BOTANICS will only accept returns and administer refunds for purchases made on www.seriousdirtbotanics.com and will not accept returns from purchases made in a retail store.  We are not able to accept a return of any product that has been opened or used.

PRODUCT RELATED QUESTIONS

How Much Oil Does The Dropper Hold?

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The dropper on all 30mL bottles holds .5mL of Hemp Extract Oil

Dropper use: Gently squeeze the rubber end and release. The dropper will be half full which indicates a "full dropper" (Oil will not fill the entire dropper).

How Many Servings Are In Each Bottle Of Hemp Extract Oil?

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The 30mL bottles contain 30 1mL servings.

The dropper on all 30mL bottles holds .5mL of oil.

Can The Color Of My Hemp Extract CBD Oil Vary From Batch To Batch?

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Products that are made with ingredients grown in nature sometimes vary slightly from batch to batch. SERIOUS DIRT BOTANICS products are made with only 100% SERIOUS DIRT BOTANICS hemp grown on our own farm resulting in 100% natural CBD oil. SERIOUS DIRT BOTANICS does not use any additives or dyes to standardize the color of our products. If you experience a color difference from product to product that is due to the natural, seasonal variation in our hemp crops. We thoroughly test each batch to ensure that the amount of hemp extract stays consistent in each product.

What Is The Tight Product For Me?

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SERIOUS DIRT BOTANICS has an array of Hemp products from lifestyle to whole health living.  The decision as to which product is right for you depends on your needs.  If you are looking for a lifestyle, then our whole product array from Serious Dirt Whole FLWR and PRE-ROLLS to our Serious Dirt Drops would be a great way to experience our products.  If you are looking for a more balanced inside, then try our line of SERIOUS DIRT DROPS.  

If you are new to using hemp flower and extracts, you might like to try our 750 MG Serious Drops Oil. It is a great introduction to the qualities found in our products.

Can I take SERIOUS DIRT BOTANICS Products With Prescription Medications?

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As with any health routine, we recommend consulting your physician prior to adding cannabinoids with naturally occurring CBD to your daily routine.

What Is Kief?

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KIEF is a highly concentrated pollen from the tri combs of the hemp flower.  It is full of terpenesand cannabinoids.

GENERAL QUESTIONS

Are SERIOUS DIRT BOTANICS Organic?

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Yes.  Although we are not organic certified, all our hemp is grown using organic practices, and we plan to become certified organic in the future.  We do not use any pesticides, fungicides, or herbicides.

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